Hear from Our Customers
You’re not wondering where your belongings are or when they’ll show up. You’re not dealing with surprise charges or damaged furniture. You’re not chasing down customer service reps who won’t return calls.
Instead, you’re unpacking in your new home exactly when we said you would. Every box arrives intact. Every piece of furniture sits where it belongs. Your most valuable items—the family heirlooms, the electronics, the things that can’t be replaced—are exactly as you packed them.
That’s what happens when you work with people who’ve built their reputation on doing what they say they’ll do. No drama. No surprises. Just your stuff, moved safely from point A to point B, on time and on budget.
Safe Hands Relocation isn’t just another moving company throwing around marketing promises. We’re a veteran-owned business that started in January 2024 with one simple goal: fix what’s broken in this industry.
Our owner brings over 30 years of moving experience to every job. Our crews are background-checked, drug-tested, and trained to handle the unique challenges that come with Florida moves—from navigating sudden thunderstorms to managing tight delivery windows in busy neighborhoods.
We’re not brokers who hand off your move to the lowest bidder. We’re the actual company that shows up at your door, loads your truck, and delivers your belongings. When you call us, you talk to us. When something needs to be handled, we handle it.
First, we give you a real quote based on what you’re actually moving. Not a lowball number designed to get you to sign, then hit you with extra charges later. We walk through your inventory, explain what everything costs, and put it in writing.
Next, we schedule your move around your timeline—not ours. Need to move on short notice? We handle emergency relocations. Need flexibility because your closing date might change? We offer floating reservations up to 12 months.
On moving day, our crew shows up on time with the right equipment and a clear plan. We pack what needs packing, protect what needs protecting, and load everything systematically so it arrives the way it left. Throughout the process, you get real-time updates so you always know where your belongings are.
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Our full-service approach means you can hand us the keys and come back to a completely set-up home. We pack your belongings using professional-grade materials, disassemble furniture that needs to come apart, and load everything into our own trucks using our own crews.
For New Malibu residents, this matters more than you might think. Florida’s weather can turn fast, and the last thing you want is your belongings sitting in a truck during a sudden downpour because your moving crew wasn’t prepared. We track weather patterns, plan routes that avoid known traffic bottlenecks, and carry the equipment needed to protect your items from Florida’s humidity and heat.
We also provide 30 days of complimentary storage if your new place isn’t ready yet. And unlike companies that nickel-and-dime you for every service, our pricing includes the protection materials, basic disassembly and reassembly, and the kind of care that keeps your belongings intact during transport.
Long distance moves from New Malibu generally range from $2,500 to $5,500, depending on the size of your home, distance traveled, and services needed. The key difference is how companies calculate these costs.
We provide upfront pricing based on your actual inventory—not estimates designed to get you to sign a contract. Our quotes include standard packing materials, basic furniture disassembly and reassembly, and protection for your belongings during transport. We also offer military and senior discounts of 15%, plus 10% off for new customers.
What drives costs up are surprise charges that some companies add after they have your deposit. We don’t operate that way. The price we quote is the price you pay, period.
We’re a direct moving carrier, which means we own our trucks, employ our crews, and handle your move from start to finish. When you hire a broker, they sell your move to whoever bids lowest—and you find out who’s actually moving you on the day they show up.
This creates problems. Brokers often quote low prices to win your business, then the actual moving company hits you with extra charges because they’re not making enough money on the job. With us, you work directly with the people who will move you.
Our crews are background-checked, drug-tested, and trained specifically for the types of moves we handle. We maintain our own equipment, set our own standards, and take responsibility when something goes wrong. No finger-pointing between companies because there’s only one company: ours.
Florida weather requires specific preparation that not every moving company understands. We monitor weather patterns for your moving day and adjust our schedule and approach accordingly.
Our trucks are climate-controlled and waterproof, which protects your belongings from humidity and sudden downpours. We use moisture-resistant packing materials and wrap furniture in materials designed for Florida’s climate. For electronics and sensitive items, we provide extra protection against humidity damage.
If severe weather threatens your moving day, we communicate with you immediately about options. We’d rather reschedule than risk your belongings, and we don’t charge change fees for weather-related delays. Our goal is getting your items to your new home in the same condition they left your old one.
Yes, we provide 30 days of complimentary storage in our secure, climate-controlled facilities. This is particularly valuable for New Malibu residents because closing dates can shift, renovation timelines can change, or you might need time to decide what goes where in your new space.
Our storage facilities feature 24/7 security monitoring, climate control to protect against Florida’s humidity, and computerized inventory management so you can access specific items if needed. Everything is carefully labeled and organized so when you’re ready for delivery, we know exactly where everything is.
If you need storage beyond the complimentary 30 days, our rates are competitive with local self-storage options—but you don’t have to do the work yourself. We handle the moving in and moving out, which saves you time and prevent damage from multiple handling.
We carry comprehensive insurance and maintain one of the lowest damage rates in the industry, but if something does get damaged, we handle claims quickly and fairly. Unlike some companies that make filing claims difficult, we want to resolve issues fast.
First, we document everything during packing and loading, which helps us identify when and how damage occurred. Second, we provide multiple levels of coverage so you can choose the protection that makes sense for your belongings’ value. Third, our customer service team responds to claims within 24 hours—not weeks.
Most importantly, because we’re a direct carrier and not a broker, there’s no confusion about who’s responsible. We packed it, we moved it, and if we damaged it, we fix it. No passing responsibility between companies or waiting for someone else to approve your claim.
Yes, emergency and last-minute moves are one of our specialties. We understand that sometimes life doesn’t give you eight weeks to plan a relocation—job transfers happen fast, family situations change, or housing circumstances shift unexpectedly.
We maintain flexibility in our scheduling specifically for these situations. While other companies might tell you they’re booked solid for months, we reserve capacity for emergency moves. This means we can often accommodate moves with just a few days’ notice.
For emergency moves, we streamline our process without cutting corners on quality. We can provide expedited quotes, arrange packing services on short notice, and coordinate delivery timelines that work with your urgent schedule. The key is calling us as soon as you know you need to move—even if you don’t have all the details figured out yet.
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